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School of Nursing Faculty

AkkeNeel Talsma , PhD, RN
Assistant Professor, Nursing Business and Health Systems
Clinical Information Analyst, Senior
Clinical Affairs, University of Michigan Hospital

University of Michigan School of Nursing
400 North Ingalls Building
Room 4154
Ann Arbor, MI 48109-0482
Telephone: 734-763-5199
FAX: 734-647-2416
antalsma@umich.edu

Education
PhD, University of Michigan, Ann Arbor, Michigan (1995)
MS, University of Michigan, Ann Arbor, Michigan (1991)
BSN, Academie voor de Gezondheidszorg, Groningen, The Netherlands (1987)
RN, Diakonessenhuis, Leeuwarden, The Netherlands (1984)

Introduction
Dr. Talsma has worked for ten years in the private sector, focusing on performance measurement, clinical improvement projects and patient safety, prior to joining the School of Nursing.  She has participated in accreditation reviews (NCQA, JCAHO) and prepared numerous performance measures, such as HEDIS measures (including tool design, data collection from medical records, verification, submission) and conducted focused studies to identify areas for clinical improvement (1996). Dr. Talsma currently serves as re-elected Board member for this HMO.

Working in the medical information industry, she has consulted with large insurance companies and managed large HEDIS data collection and reporting operations in a for-profit environment (1999). Dr. Talsma implemented CMS' Sixth Scope of Work, a quality improvement program for Medicare, using an unique approach where quality indicators were bundled and reported by hospital and bench marking information.  This information formed the baseline for state wide quality improvement activities in Michigan hospitals (2001).

For the past 4.5 years Dr. Talsma has worked in the Office of Clinical Affairs at the University of Michigan Hospital, implementing JCAHO Core Measures, Surgical Infection Prevention (SIP) measures, and the AHRQ Patient Safety Indicators.  Aside from reporting the data, she is known to collaborate with key stakeholders and bring a multi-disciplinary representation together. The workgroup determines pertinent internal systems and processes to allow for modifications to take place to improve performance. Dr. Talsma has been invited to speak about the successful approaches to improve performance. Results from successful SIP interventions have been presented at national and state conferences.  Her detailed study of the AHRQ Patient Safety Indicators has resulted in changes within the hospital information environment and the AHRQ has adopted a number of suggestions about ICD-9 codes and indicator logic. Dr. Talsma has implemented an unique data collection and reporting system, building off of existing anesthesia information systems, that captures data elements for the Michigan Keystone ICU Project and (future) JCAHO ICU core measures and CMS SCIP measures. The weekly reporting system allows clinicians to act quickly if gaps in care are noticed and provides trending and bench marking results of current ICU performance (2005).

Since 2003 Dr. Talsma is the clinical and research consultant to the Michigan Health & Safety Coalition (MH&SC) (www.mihealthandsafety.org).  The MH&SC is a coalition of employers, insurers, State of Michigan representatives, consumers, unions, hospital and professional associations.  The MH&SC's activities include the annual hospital survey that focuses on volumes of high-risk procedures and includes clinical activities known to improve outcomes. Dr. Talsma analyzes and presents the hospital data for the Coalition. As part of the Michigan State Commission on Patient Safety, Dr. Talsma provided analytical support and prepared a number of recommendations for safer care in Michigan .  The report will be presented to Governor Granholm early 2006.

Research Interests
Patient Safety and the Culture of Safety
Failure to Rescue, nursing sensitive measures and multi-disciplinary factors
Peri-operative and ICU care outcomes
Annual Michigan Hospital survey.  Hospital performance of high-risk procedures and recommended care activities

Current Research
-  Patient Safety Event Reporting and Health Professionals Attitude Toward Patient Safety
- Culture of Safety and Nursing Sensitive Indicators:  Failure to Rescue Results, Nursing Staffing Levels, and High-Risk Procedure Characteristics.
- Trend Analysis of Hospital Performance of High-Risk Procedures

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