Answer: Chances are this means you are near the end of your printer
cartridge. If you have a new one around, email the sn-its team and we can
install it for you.
Answer: This means something is wrong with one of the rollers inside
the printer. The printer will need to be sent out for repair. Let the
sn-its team know about the problem and we will help you send the printer
to the right place.